We’ve gathered the most common questions service pros ask before getting started. Here’s what you need to know about JobFlyte.
A: JobFlyte is an all-in-one field service management software designed to streamline job scheduling, quoting, invoicing, team collaboration, and customer communication for service businesses.
A: JobFlyte serves service professionals and businesses in trades like landscaping, HVAC, plumbing, cleaning, and other field-service industries of all sizes — from solo operators to growing teams and SMBs.
A: Key features include quoting & estimates, job scheduling and dispatch, mobile time tracking, invoicing and payments, client portals, two-way SMS/email messaging, financial reporting, AI-powered business insights, and a marketplace of integrations.
A: Yes. JobFlyte provides smart scheduling with routes and dispatch, payroll-ready timesheets, GPS waypoints, and granular permissions for team management.
A: Absolutely. You can invoice clients with online payment options including credit cards, ACH, tips, and auto-charge for recurring payments, all processed securely via Stripe.
A: JobFlyte offers two-way messaging through SMS and email, client self-service portals for quotes, bookings, and payments, as well as automated follow-ups and survey requests.
A: Our AI layer provides pricing assistance and coaching, an AI receptionist for 24/7 call/text intake and booking, and content generation tools — all designed to save time and boost business insights.
A: JobFlyte has several subscription tiers: Core (solo operators), Connect (small teams), Grow (growth-phase companies), and Plus (larger SMBs). Pricing starts at $29/month and includes scalable features.
A: We offer flexible modular pricing, including per-company plans designed to be more cost-effective for teams, avoiding the steep per-user fees seen in some competitors.
A: Yes, new users can try JobFlyte free for 90 days with full access to core features to evaluate the platform risk-free.
A: Simply visit our website, click “Sign Up,” and provide your contact and business details. You will set up your login credentials and can start configuring your account.
A: Yes, you may cancel your JobFlyte subscription at any time through your account settings. No additional fees apply on cancellation, though we do not offer refunds for partial billing periods.
A: We employ industry-standard encryption, secure servers, regular security audits, and strict access controls to protect your data. Additionally, we comply with GDPR, CCPA, and other privacy regulations.
A: Upon account closure, your personal data will be deleted or anonymized according to our retention policy, except where retention is required by law.
A: Yes. JobFlyte adheres to international data privacy laws, including GDPR and CCPA, providing transparency, data access, and deletion rights to users.
A: Our comprehensive Privacy Policy and Terms of Service are available on our website footer and within the platform at all times.
A: You can reach our support team via email at support@jobflyte.com or through the in-app chat during business hours. We also provide extensive online documentation and tutorial videos.
A: Yes, we offer onboarding assistance, live demos, and a resource hub with video tutorials, FAQs, and articles to help you get started quickly.
A: Our AI-driven Copilot helps generate quotes, analyze business performance, and create content. The AI Receptionist manages inbound calls and texts 24/7, scheduling jobs automatically. These tools are accessible within the platform dashboard.
A: Yes, AI assists in pricing and scheduling but no decisions impacting your business critical functions are made without human review.
A: Our mobile app caches key information for offline use, allowing technicians to continue tracking time and filling forms. Data syncs automatically once connectivity is restored.
A: Yes, JobFlyte is available via web browsers and native mobile apps on both iOS and Android devices.
