Privacy Policy

Last Updated: July 24, 2025

Welcome to JobFlyte (“we,” “us,” or “our”). Your privacy is paramount to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services, website, and software platform (collectively, the “Services”). It also describes your rights and choices regarding your data.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information You Provide

When you register for JobFlyte, use our Services, or communicate with us, we collect personal information you voluntarily provide such as:

• Name, email address, phone number, mailing address
• Company or business name, trade details
• Payment and billing information (credit card, ACH, billing address)
• Usernames, passwords, and authentication credentials
• Customer data you upload or enter in the platform (e.g., client contacts, job details)
• Communications, including support requests, feedback, and surveys

1.2 Automatically Collected Information

We automatically collect information about your device and use of our Services, including:

• IP address, browser type, operating system, device identifiers
• Log data, including pages visited, links clicked, time spent, referrer URLs
• Location data when you enable location services (for scheduling, routing)
• Cookies and similar tracking technologies (see Cookie Policy below)
• Usage data relating to your interactions with AI tools and features

1.3 Information From Third Parties

We may receive data about you from third parties such as:

• Payment processors and gateways (e.g., Stripe)
• Integrations and connected apps (e.g., QuickBooks, Mailchimp)
• Analytics services and advertising partners

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2. How We Use Your Information

We use your personal information to:

• Provide, operate, and maintain the JobFlyte platform and Services
• Process transactions and payments securely
• Communicate important updates, billing, support, and marketing messages (with your consent)
• Improve and personalize your experience, including AI-driven recommendations
• Monitor and analyze usage to maintain and enhance security, performance, and UX
• Comply with legal obligations and enforce our terms of service
• Detect, prevent, and address fraud, abuse, or technical issues
• Enable integrations with third-party apps and services you connect

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3. Legal Basis for Processing (for EU/EEA Users)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data may include:

• Performance of a contract (providing the Services you request)
• Compliance with legal obligations
• Legitimate interests (such as improving platform security and business operations)
• Your consent, where required (such as marketing communications)

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4. Sharing and Disclosure of Your Information

We do not sell your personal data. We may share your information only as follows:

• Service Providers: With trusted vendors who help us deliver Services (e.g., hosting, payment processors like Stripe, analytics)
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, subpoena, or law enforcement request
• Protection: To protect the rights, property, or safety of JobFlyte, our users, or others
• With Your Consent: When you authorize or request sharing

All third parties are contractually obligated to maintain the confidentiality and security of your personal information.

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5. Data Security

We implement industry-standard technical, administrative, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

• Encrypted data transmission using TLS/SSL
• Secure data storage with access controls
• Regular security assessments and monitoring
• Employee training on privacy and security best practices

However, no system is entirely secure; please notify us promptly if you suspect any security breach.

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6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

Account deletion requests will remove most personal data, but some information may remain for legitimate business or legal reasons.

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7. Your Privacy Rights and Choices

7.1 Access, Correction, Deletion

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal exceptions

7.2 Data Portability

You may request a copy of your personal data in a portable, machine-readable format.

7.3 Object to or Restrict Processing

You can object to or request restriction of certain processing activities (e.g., direct marketing).

7.4 Withdraw Consent

Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

7.5 Do Not Track

Our Services currently do not respond to Do Not Track signals but rely on cookie controls.

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How to Exercise Rights

For any privacy-related requests, please contact us at privacy@jobflyte.com. We will respond within applicable regulatory timeframes.

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8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Enable core site functionality and authentication
• Analyze site usage and performance (Google Analytics or alternatives)
• Deliver personalized content and marketing
• Provide AI feature usage data

You can manage cookie preferences through your browser settings, or via our cookie consent banner.

For more details, see our Cookie Policy on this site.

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9. Use of AI and Automated Decision-Making

JobFlyte integrates AI-powered tools such as pricing assistance, business insights, and chatbot receptionists. These may involve automated processing of your data to enhance your experience.

We do not use AI for decisions that have a significant legal or similarly impactful effect on you without human review.

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10. International Data Transfers

JobFlyte is a global platform. Your information may be transferred and stored outside your country of residence, including in the United States and other jurisdictions, which may have different data protection laws.

When transferring data internationally, we use adequate safeguards such as Privacy Shield certifications, standard contractual clauses, or other mechanisms to protect your data.

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11. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected such data, we will delete it promptly.

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12. Links to Other Sites

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

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13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or Services. We will notify you by posting the updated version on our website with a revised effective date.

Please review this policy periodically to stay informed about how we protect your data.

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14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

JobFlyte Privacy Team

Email: privacy@jobflyte.com

This Privacy Policy forms a key part of your agreement with JobFlyte alongside our Terms of Service.